Privacy Policy

Last updated:

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use the ET4D platform. We are committed to protecting your privacy and ensuring the security of your data.

2. Data We Collect

2.1 Account Information

  • Username, email address, and phone number
  • Name and contact information
  • Account type (Farmer, Consumer, Stakeholder, Admin)

2.2 Farm and Device Data

  • Farm location, name, and description
  • Sensor data from farm devices
  • Device identifiers and metadata

2.3 Usage Data

  • Login timestamps and session information
  • Page views and interactions (minimal logging)
  • Error logs for debugging purposes

3. How We Use Your Data

  • Service Delivery: To provide dashboard access, data visualization, and messaging features
  • Privacy Controls: To respect your privacy preferences for data sharing
  • Security: To detect and prevent unauthorized access
  • Communication: To send important notifications and respond to your messages

4. Data Sharing and Privacy Controls

You have control over how your data is shared:

  • Farm Name: You can choose to hide your farm name from public and stakeholder views
  • Country: You can anonymize your country location
  • Device Names: You can hide device identifiers from stakeholders
  • Contact Information: You can hide your email and phone from public views

Your data is only shared according to your privacy settings. Administrators and you (as the owner) always see the real data for management purposes.

5. Data Retention and Logging

5.1 Access Logs

  • We log minimal information for security and debugging
  • IP addresses and user agents are logged but anonymized after 90 days
  • Error logs are retained for 30 days

5.2 Account Data

  • Your account data is retained while your account is active
  • You can request account deletion at any time
  • Backups are retained for up to 90 days

6. Data Security

  • All data transmission uses HTTPS encryption
  • Database encryption at rest (where supported by hosting infrastructure)
  • Regular security updates and monitoring
  • Access controls and authentication required for sensitive operations

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Export: Download your farm data in CSV/Excel format
  • Correction: Update your account and farm information
  • Deletion: Request account deletion
  • Privacy Controls: Adjust privacy settings at any time

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the Communication page or use the support messaging feature.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or platform notifications.